Because our products are handmade in small batches and intended for personal care, we are unable to accept returns once a product has been opened or used. However, we want you to be completely happy with your purchase.
If your order arrives damaged, incorrect, or you experience a problem, please contact us within 7 days of delivery and we’ll make it right—either by replacement, refund, or store credit.
Eligibility for Refund or Replacement:
Item must be unused and in original packaging (if applicable)
Requests must be made within 7 days of delivery
Photo documentation may be required for damaged items
We reserve the right to refuse returns on items that have been used, opened, or are beyond the 7-day window.
Have questions or concerns? Reach out at [your email or contact page link] and we’ll do our best to help.